Privacy & AI Use Policy

Chair 22 Projects Pty Ltd t/a DivBuild

Last updated: 15 April 2026

  1. Who we are

Chair 22 Projects Pty Ltd t/a DivBuild (DivBuild, we, us, our) is a residential architectural builder based in Brisbane, Queensland. We design, price and deliver residential building projects and related services.

  1. What information we collect

We may collect:

  • Your name, contact details (phone, email, address)

  • Property and project details (plans, site information, scope of work)

  • Communications with us (emails, calls, messages, meeting notes)

  • Photos, documents and files you provide or that relate to your project

  • Enquiry and lead information submitted through our website, email or other channels

We collect information directly from you, from your authorised representatives (for example, architects and designers), and through our normal business operations.

  1. Why we collect and use your information

We use your information to:

  • Respond to enquiries and manage leads

  • Prepare estimates, proposals and contracts

  • Plan, schedule and deliver building projects

  • Communicate with you, your consultants and subcontractors

  • Meet our legal and regulatory obligations (including QBCC requirements)

  • Improve our services and internal operations

  1. How we use AI tools

DivBuild uses secure, business-grade AI systems (including Perplexity Enterprise and Microsoft 365) to assist with internal operations such as:

  • Managing enquiries and organising project information

  • Drafting and reviewing documents, communications and reports

  • Planning and scheduling tasks

  • Analysing project data to improve our processes

When using AI tools, we:

  • Use business-grade platforms with enterprise security and privacy controls

  • Minimise the personal information entered into AI systems

  • Do not sell your information or use identifiable project data to train public AI models

  • Maintain human oversight over all project decisions — AI assists, people decide

  1. Sharing your information

We may share your information with:

  • Our employees, contractors and subcontractors involved in your project

  • Consultants and suppliers engaged on your project

  • Software and technology providers we use to run our business (for example, project management, accounting, communication and AI platforms), under their respective business or enterprise terms

  • Government and regulatory bodies where required by law (for example, QBCC and local councils)

We do not sell your personal information.

  1. How we store and protect your information

We store information in secure, access-controlled business systems, including cloud-based platforms hosted in Australia or by reputable international providers with appropriate security standards. We take reasonable steps to protect your information from misuse, loss, unauthorised access and disclosure.

  1. Your choices

You can:

  • Ask us what information we hold about you

  • Request correction of inaccurate information

  • Ask us not to use your information for optional AI uses (such as internal analytics or anonymised case studies)

  • Request deletion of your information, subject to our legal and contractual obligations

To exercise any of these choices, contact us using the details below.

  1. Changes to this policy

We may update this policy from time to time. The current version will always be available at divbuild.com.au/privacy-ai.

  1. Contact us

If you have questions about this policy, our use of your information (including AI tools), or wish to exercise your choices or make a complaint:

DivBuild Admin
Chair 22 Projects Pty Ltd t/a DivBuild
Email: admin@divbuild.com.au

If you are not satisfied with our response and the Privacy Act applies to us, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.